Privacy Policy

Last updated: 16 September 2026

Identity and Role of the Data Controller

buzzquell acts as the data controller for the purposes of this privacy notice. We are responsible for determining the purposes and means of processing personal data collected through our website. Our registered address is 48 Broadley Terrace, London NW1 6LG. For any queries relating to data protection you may contact us using [email protected] or 020 7725 5858.

Scope of This Notice and Who It Covers

This notice applies to all visitors to our website, including prospective students, current course participants, and anyone who interacts with our online resources about studio production techniques for television news and live shows. It covers personal data processed when you browse, submit forms, or otherwise engage with our commercial services based in the United Kingdom.

Categories of Personal Data and Sources

We collect identification data such as name and contact details, technical data including IP addresses and browser information, usage data from site interactions, and any information you voluntarily provide through contact forms. Data is obtained directly from you when you submit details, automatically through cookies and server logs, and in limited cases from third-party analytics providers.

Purpose-by-Purpose Explanation of Processing and Legal Basis

We process data to deliver and improve our professional studio production courses. For providing access to resources the legal basis is contract performance. For responding to enquiries the basis is legitimate interest. Marketing communications rely on consent. Analytics and site improvement are based on legitimate interest. Compliance with legal obligations forms the basis for record-keeping activities.

Whether Providing Data Is Required and Consequences

Supplying certain data is necessary to access course materials or receive responses to enquiries. Failure to provide requested information may prevent you from completing registration, receiving support, or using interactive features. Optional fields may be left blank without affecting core service access.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance functionality and gather usage statistics. Details of the specific cookies employed, their purposes, and how to manage preferences are set out in our separate Cookie Policy, which is accessible via the site-wide cookie banner.

Processors, Recipients and Disclosures Required by Law

Personal data may be shared with service providers acting as processors such as hosting companies, email delivery platforms, and analytics services. Categories include IT support providers and payment processors where applicable. We may disclose data when required by law, regulation, or court order to regulatory authorities or law enforcement bodies.

International Transfers and Safeguards

Some processors may be located outside the United Kingdom. Where transfers occur we rely on adequacy regulations, standard contractual clauses, or other appropriate safeguards approved under UK GDPR to ensure an adequate level of protection.

Retention Periods and Criteria

We retain personal data only for as long as necessary to fulfil the purposes outlined. Enquiry data is kept for up to two years. Course participant records are retained for seven years to meet legal and accounting requirements. Technical logs are deleted after twelve months unless needed for security investigations.

Security and Data-Minimisation Practices

We implement appropriate technical and organisational measures including encryption, access controls, and regular security reviews. Data collection is limited to what is strictly required. While we take reasonable steps to protect information, no method of transmission over the internet is entirely secure.

Data Subject Rights and How to Exercise Them

You have rights to access, rectification, erasure, restriction, portability, and objection. To exercise these rights please contact us at [email protected] providing sufficient information to verify your identity. We will respond within one month as required by UK GDPR.

Right to Withdraw Consent and Object to Direct Marketing

Where processing is based on consent you may withdraw it at any time by contacting [email protected]. You may also object to direct marketing at any time and we will cease such processing without undue delay.

Right to Complain to the Supervisory Authority

If you are dissatisfied with our handling of your data you have the right to lodge a complaint with the Information Commissioner's Office, the UK supervisory authority, via their website or by post to their office in Wilmslow.

Children and Age Restrictions

Our services are intended for professionals and individuals aged 18 and over. We do not knowingly collect personal data from children under 18. If we become aware that such data has been collected we will delete it promptly.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects. Any analytics used are for aggregate statistical purposes only.

Policy Changes and Effective Date

We may update this policy from time to time to reflect changes in law or practice. The current version will always be posted on this page with the last updated date clearly shown. Continued use of the site after changes constitutes acceptance of the revised policy.